Subscription Policy

Last updated: 2026-04-21

 

1. Introduction

This Subscription Policy governs the terms under which users may purchase and manage subscriptions on FansMates.com (the “Platform”), operated by AdriSoft s.r.o. By subscribing to any paid services on the Platform, you agree to comply with this policy.

2. Operator Information

Company Name: AdriSoft s.r.o.
Registered Address: Husitská 107/3, Žižkov, 13000 Praha 3, Czech Republic
Email Contact: info@fansmates.com

3. Subscription Services

FansMates.com provides access to premium content and features through subscription-based services. Subscriptions may include, but are not limited to:

  • Access to exclusive creator content

  • Messaging or interaction privileges

  • Additional premium features as specified on the Platform

Each subscription offering will clearly state its pricing, billing cycle, and included benefits before purchase.

4. Billing and Payment

  • Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually), depending on the plan selected.

  • By purchasing a subscription, you authorize FansMates.com to charge your selected payment method automatically at the start of each billing cycle.

  • Prices are displayed inclusive or exclusive of applicable taxes, as required by law.

5. Automatic Renewal

  • All subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date.

  • The renewal will be charged at the same rate unless otherwise communicated in advance.

6. Cancellation Policy

  • Users may cancel their subscription at any time through their account settings.

  • Cancellation will take effect at the end of the current billing cycle.

  • No partial refunds or credits will be provided for unused time unless required by applicable law.

7. Refund Policy

  • All subscription payments are generally non-refundable.

  • Refunds may be issued only in cases of:

    • Technical errors resulting in duplicate charges

    • Unauthorized transactions (subject to investigation)

    • Legal obligations under applicable consumer protection laws

Requests for refunds must be submitted to info@fansmates.com.

8. Price Changes

  • FansMates.com reserves the right to modify subscription pricing at any time.

  • Users will be notified in advance of any changes.

  • Continued use of the subscription after the price change constitutes acceptance of the new pricing.

9. Account Responsibility

  • Users are responsible for maintaining the confidentiality of their account credentials.

  • Any subscription activity conducted under a user account is considered authorized unless reported otherwise.

10. Termination by Platform

FansMates.com reserves the right to suspend or terminate subscriptions and user accounts in cases of:

  • Violation of the Platform’s Terms of Service

  • Fraudulent or abusive activity

  • Legal or regulatory requirements

No refunds will be issued in such cases unless required by law.

11. Changes to This Policy

FansMates.com may update this Subscription Policy from time to time. Changes will be posted on the Platform with an updated effective date. Continued use of the services indicates acceptance of the revised policy.

12. Contact Information

For any questions regarding subscriptions, billing, or this policy, please contact:

AdriSoft s.r.o.
Husitská 107/3, Žižkov
13000 Praha 3
Czech Republic
Email: info@fansmates.com